Here is a link to the manuals for our current models:Quick Start Guides & Instruction Manuals
The warranty statement for each model is located in the instruction manual. A dated sales receipt is required for warranty validation:Instruction Manuals
For first time use, prime the unit:
Drop in pressure or flow:
Our cordless Water Flosser products are not manufactured with a charger indicator light. There is not enough room in the motor housing to accommodate the circuitry for a light system.
To maximize the capacity and life of the rechargeable batteries, the unit should be charged for 24 hours before the first use. Do not use the unit with the charger pin engaged. You can leave the unit on the charger when not in use. For extended battery life, the battery should be charged at least 24 hours after 7-10 reservoirs of water. Do not allow the product to completely discharge.
Fully charge the unit before extended periods of no use. The battery will bleed down its charge in 6-9 months. We recommend fully charging (24 hours) every month when the unit is in storage.
Locate the model number on the bottom the unit, starting with “WP.” The hose and handle assembly kit is available through our online store.
It is easy to install the hose and handle kit on our newer units via two screws on the bottom. Please follow the links below to view the item and more information about purchasing:
For other unit hose and handle replacement kits, click here